Refund Policy

Last updated: June 10, 2026

1. Sandbox mode

While Cardidol operates in sandbox mode, no real funds are captured — "payments" shown in the UI are simulated. Any sandbox charge is therefore non-billable and automatically null.

2. Real subscriptions (once live)

Subscription fees are billed monthly in advance and are non-refundable except where required by law.

3. Pro-rated downgrades

Downgrades take effect at the start of the next billing cycle. No partial refunds are issued for the current period.

4. Disputes

Email billing@cardidol.com within 14 days of a charge you believe is incorrect. We review every request on a case-by-case basis.

5. Chargebacks

Accounts that file chargebacks rather than contacting support first may be suspended pending review.